Government Support for the Digitalisation of Singapore Charities and Social Service Agencies


With digitalisation as the forward moving trend now, it is not just in the interest of commercial entities to adopt IT solutions to improve their productivity for profitable gains. Non-commercial organisations, such as the charities and social service agencies, will also need to embark on digitalisation quickly in order to improve their operational efficiency.

In view of this, the local government has initiated several funding schemes that support such non-commercial entities to also digitalise and adopt suitable software solutions for their operations.

Support Available

There are 2 key sources of funding available:

1. For Charities

Charities registered in Singapore can tap on the Charities Capability Fund (CCF) to adopt any of the pre-scoped digital solutions that are approved under the Productivity Solutions Grant (PSG).

Some of the highly sought after software solutions include Accounting, HR & Payroll, E- Signatures, Digital Marketing etc.

Scope CoverageFunding Support
1st Year

Up to 80% of supported cost 

Capped at $40,000 per charity

2nd and 3rd YearUp to 50% of supported cost each year
Professional Fees and Add-onsCapped at $6,000

2. For Social Service Agencies (SSAs): Tech-and-Go for Social Service Agencies

For the SSAs that are registered under the National Council of Social Service, they can tap on the Tech-and-Go Start Digital programme to adopt such pre-scoped solutions under the Productivity Solutions Grant (PSG) as well. The more popular generic software solutions are Accounting, HR & Payroll, E- Signatures, Digital Marketing etc.

Scope CoverageFunding Support
1st Year

Up to 80% of supported cost 

Capped at $30,000 per solution, $150,000 per SSA

2nd and 3rd YearUp to 50% of supported cost
Professional Fees and Add-ons Capped at $6,000

Charities or SSAs that are interested to adopt the digital solutions will have to submit quotations from the approved PSG vendors during application.

Our Top 3 PSG Pre-Approved Solutions

Feel free to request quotations from us!

  • Xero Accounting SoftwareIncludes functions such as Optical Currency Recognition (OCR) and Direct Bank Integrations which help optimise accounting processes, saving time for employees, accountants and business owners.
  • ABSS Accounting SoftwareProvides businesses with a full set account and customisable forms, according to a company’s preference. ABSS is also a GST compliant accounting software that perfectly suits Singapore operations.
  • HReasily Payroll SolutionStreamlines the entire HR system, inclusive of payroll, leave, claims, time and attendance.

Free Demo

If you wish to have a free demo on any of the above software solutions, simply contact us at 6515 7906 or email us at for more information.

Core Capabilities
Projects under Core Capabilities help businesses to prepare for growth and transformation by strengthening their business foundations. These go beyond basic functions such as sales and accounting.
Innovation and Productivity
Projects under Innovation and Productivity support companies that are exploring new areas of growth, or looking for ways to enhance efficiency. These include reviewing and redesigning of workflow and processes. Companies can also tap into automation and technology to enhance the efficiency of routine tasks.
Market Access
Projects under Market Access support businesses that are exploring to venture overseas. The EDG can help to defray some of the cost incurred when expanding into overseas markets.

*Note: As of 1 April 2020, all applications for EDG should include commitment to worker outcomes as part of the qualifying requirements. This will include wage increment, job creation, job redesigns or training for existing staff.


Qualifying project cost that is related to software and equipment, third party consultancy and internal manpower can be supported. As announced during the Supplementary Budget 2020, for the period 1 April 2020 to 31 December 2020, the maximum level of support will be enhanced to 80%. For businesses that have been very badly affected by the COVID-19 pandemic, the maximum level of support may even be raised to 90%, depending on a case-by-case review.


To qualify for EDG, companies must fulfil the following conditions: -Be registered and operating in Singapore -Have a minimum 30% local shareholding with Company’s Group annual sales turnover less than S$100 million, OR less than 200 employees -Be in a financially viable position to start and complete a project Should you require more information on the application process for the Enterprise Development Grant, please contact Woon at 9824 1643 or email


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1. FWA Incentives (Up to S$70,000)
1. FWA Incentives (Up to S$70,000)
2. Job Sharing Incentives for PMETs (Up to S$35,000)
2. Job Sharing Incentives for PMETs (Up to S$35,000)


Yes, all entities regardless of local or foreign equity, are able to apply for the grant as long as local staff are employed.

Management personnel with names listed on the company’s ACRA Bizfile are not eligible to be included as employees.

Yes, as there is no minimum number of employees required to apply for the grant. The funding will still be available for a single local employee who has adopted FWA.

Based on past experiences, Worklife Grant applications usually need an average of 6 months to receive approvals. However, due to the Covid-19 pandemic, the authorities are working towards expediting the approvals so as to encourage more telecommuting to take place.

Yes, there is no minimum salary required for the employee to be eligible. However, the salary must be of a reasonable rate and is justifiable.

Unfortunately, related entities can only submit one application for a selected company. Entities with common resources such as having the same Directors, sharing a common HR/Finance function, using the same registered address etc, can only submit one application.

Yes, you can start to implement the flexible work arrangements after receiving the approval for the grant application. The Worklife Grant is open to all companies which have either existing flexible work arrangements or are proposing to introduce new ones in the near future.

Yes, we do. We have a long track record of clients who have successfully blended flexible work into their workplace culture through the Worklife Grant. Our surveys have also revealed that the employees are happier and more motivated at work after the changes, and the overall productivity levels have improved too.